Printer Friendly Version
Email This Page
"Your presentation style is inimitable. I watched with envy as you took command of your audience with panache. Before long, attendees were putty in your hands as you shared your knowledge and wit."
- Deni Cashin, Lawyer
Services
POW!-R-FUL Telephone Talk
Overview:
- Computers may help you get your work done more quickly.
- Successful telephone talking gets you work!!!
The telephone one of the most powerful business tools today and the worst time- waster!
Surveys show the average business executive wastes five to eight hours a week in non-productive “telephone talk”.
Leaving messages; talking to callers who should have been re-routed; waiting impatiently for callers to “get to the point”; and just waiting!
Wasted time costs you money. Saving time and increasing effectiveness on the phone are simply matters of training and technique.
Here are some of the areas you will focus on. All designed to help you to use the telephone to get what YOU want – AND help your customers in the process.
- Your voice mail message
- What to do before you call
- What to say if you have to leave a message
- Your presentation plan
- Working with 'call screeners'
- First words when you get through
- Commitment [not closing]
- Setting up your next call
- Who answers when someone calls you?
Format:
- Talk 30 - 45 minutes
- Seminar One to two hours
- Workshop Two hours to full day [limit 10]
All Betty K. Cooper Talks, Seminars and Workshops are customized to meet client needs.
